This website uses cookies. For best experience, please accept them
Find out how we use cookies >
Accept all cookies
Accept only functional cookies
Reject all cookies
Terms and conditions
Conditions of Booking at Paloma Beach Apartments
  1. Payment by Credit or Debit Card: A minimum of 20% is required to secure your booking.
    The balance is due 2 months prior to arrival.
  2. Any Alteration to the Booking may incur an extra charge.
  3. Cancellations - In the event of having to cancel the booking, the following charges apply:
Period before arrival, when cancellation is received:
56+ days 30-55 days 15-29 days 0-14 days
Cancellation charge as % of total price:
20% 50% 75% 100%
  1. We accept responsibility that our accommodation is as described in the website.
  2. Televisions are supplied, with English speaking channels but we do not guarantee which channels are available at any given time.
  3. Special Requests are normally met if sufficient advance notice is given. Every endeavour is made to ensure your request is fulfilled however please remember they are requests - requests are not guaranteed and do not form any part of the booking agreement. If your request is a demand, please do not book.
  4. Apartments are normally available from 3 pm on the day of arrival and should be vacated at 11 am on the day of departure unless prior arrangements have been made with our office. If you arrive before 3 pm on the day of arrival we will allow access to the apartment as soon as it has been cleaned.
  5. For bookings in a 1 bedroom apartment for 3 people or a 2 bedroom for 5 people - a supplementary fold up bed is provided - not a full sized bed.
  6. Minimum stay 3 nights.
  7. The apartments are cleaned for guests arrival, linen is provided and changed on a weekly basis, towels are also provided and changed every 2-3 days. Additional cleaning, linen changes & towel changes can be arranged but is at extra cost and not included in our listed prices.
    Guests booked in to superior, poolside or penthouse plus apartments can request fresh towels at reception once a day.
  8. WIFI is available free of charge from Reception and is available poolside. There is also free Wi-Fi available in every apartment under normal circumstances.
  9. Safes are available in the apartments for a small weekly fee of €10.00.
  10. A local tax of 7% IGIC is included in all of our prices.
  11. We operate a no smoking policy inside the apartments. Guests are free to smoke on the balcony of the apartment. There is a 250 euro fine for smoking in the apartments.
Our full address is:
Paloma Beach Apartments
Avenida Juan Carlos I, 43
38650 Los Cristianos
Santa Cruz de Tenerife
Phone: +34 922 750 410
Book Now