Frequently Asked Questions

Below are some questions we regularly receive, if you have any further questions please email us.

Do the apartments have TV's? All of the holiday apartments have tv's with around 7 english speaking channels.

How big are the holiday apartments? 1 bedroom apartments on Paloma Beach are about 65m squared and consist of lounge, bedroom, bathroom, kitchen, hall way and balcony. 2 bedroom are approximately 80m sqaure and have all of the aforementioned rooms plus another bedroom.

Does the accommodation have cooking facilities? The apartments on Paloma Beach all have hob, oven, microwave, pots pans, and all untensils needed for a self catering holiday.

Do the apartments have a balcony? Yes and all balconies have a table and chairs.

Can I make requests for the position of my apartment? Of course, you can make a request for any position you like. Requests are not guaranteed but we have a very high success rate for requests.

What days are the holiday apartments available to book from and to? At Paloma Beach, we can take bookings from any day to any day subject to availability. We can take bookings for ANY length of time including one night stays, 3 days, 4 days, 10 days, 11 days, etc etc.

How do I get to Los Cristianos and Paloma Beach? Get on the TF1 motorway and follow the signs for Los Crisitanos, turn off at the "Guaza / Los Cristianos" exit and then follow the signs for Los Cristianos. After about 2 or 3 km there is a left turn which takes you into Los Cristianos, follow the road down to the sea front and turn left at the 2nd roundabout. Paloma Beach is at the end of this road just past the Sunday Market and Arona Gran Hotel.

Are there restaurants on the complex? Yes, several - The poolside bar serve food all day, at the front of the complex we have "The Surrey Arms" who do a great flambé, "The Taj Mahal" Indian restaurant, "Rumours" and "Shelleys". Just down the road there is an Italian restaurant, two chinese restaurants and many more.

Is the swimming pool heated? The swimming pool at Paloma Beach is heated according to season and never drops below 23ºc.

Is there a charge for sun beds and sun shades? Sun beds, chairs and sunshades are 2€. The penthouse apartments do have their own sun beds but these are for use in the apartments only and should not be removed from the apartments.

Is there a laundry service onsite? Yes there is, located poolside, a wash only is 9€ and a wash and dry is 12€ (accurate as of Feb 2006).

Is there internet access onsite? Yes, in the poolside bar - Mi Casa - Tu Casa.

Is there a supermarket nearby? There are 2 supermarkets nearby, Mas A Menos is located next door to us at Cristamar opposite the Arona Gran Hotel and Iceland is just accross the road from Paloma Beach in Costamar. There is also a 24hr shop just down the road.

Are there any cash points and banks nearby? There is a cashpoint in Mas A Menos supermarket, 2 banks are at the end of the street.

What sort of entertainment is on offer nearby? Paloma Beach has a number of bars providing evening entertainment such as karaoke, play your cards right and bingo - there are caberet bars within a 5 minute walk and night clubs in Las Americas.

How far away is the main beach and Los Cristianos town centre? Los Cristianos beach is about 10 to 15 minutes walk from Paloma Beach, as is the town centre.

Can I drink the tap water? You can but it isn't advisable, drinking water can be purchased from any of the local shops.

What about transport around Tenerife? Taxi's will get you around locally at a reasonable rate and faster than busses, however the bus company TITSA are very good.

How much is a taxi from Reina Sofia airport to Paloma Beach? Taxi's to the apartments should cost no more than €20, even at night time.

How do I find Paloma Beach in a car? This map of Los Cristianos should help.

What's the weather like? Probably hot and sunny, but have a look on BBC's weather forcast to be sure.